September 14, 2016
Setting Sail with Patient Navigators to Improve the Quality of Care a Child Might
Receive: Is It a Voyage Worth Taking?
Dr Lewis First, MD,MA, Editor-in-Chief, Pediatrics
In this era of population health and care coordination anchored in a medical home, one of the additions to that home have been patient or parent navigators-- non-medical personnel often stationed in offices who help families better understand how to access services they may not have known about to improve the quality of the care they receive. So does having a patient navigator result in parents learning more about quality care and ways to insure it is occurring? Goff et al. (REF) this week report on their randomized controlled trial testing the impact of patient navigators to teach families how to use online accessible quality data about pediatrician performance.
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